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www.fitnfood.eu privacy policy

The security of your personal data is our priority. Here you can find out what personal data we collect when you visit www.fitnfood.eu and what we do with this information.

We respect your privacy and do not collect any unnecessary data for anything other than the quality of the fitnfood.eu service and the pleasant browsing of Fitnfood.eu.

We ensure that all your data is processed and stored in accordance with the requirements of the Law on Personal Data Protection of the Republic of Lithuania and other legal acts regulating personal data protection in the Republic of Lithuania, applying the necessary organizational and technical measures to protect your data from accidental or illegal disclosure, destruction, alteration, as well as from acts of illegal processing.

 

All information is encrypted both when it is transmitted and stored.

The Fitnfood.eu team is acquainted with the requirements of personal data protection and ensures compliance with the established organizational measures regarding data processing. Access to the data is restricted to persons authorized by Fitnfood.eu who are responsible for the technical, commercial and editorial maintenance of the Fitnfood.eu website.

We recommend that you create a secure password that you will use for Fitnfood.eu. You are responsible for maintaining the confidentiality of your password and must not disclose or share it with third parties or handle it securely. The controller of your personal data is A One Distribution B.V, company. cod. 67777309, VAT code: NL857169956B01, e-mail: info@fitnfood.eu, hereinafter referred to as the Company.

How and what data do we collect?

With www.fitnfood.eu, the collection of your personal data begins when you provide it to us yourself or give your consent to its collection and use.

Automatically generated and registered technical information that is collected each time you use the fitnfood.eu website. When you use fitnfood.eu, our servers record information (“log data”), including information that your browser automatically sends each time you visit fitnfood.eu. This login data includes the IP address, the addresses of the websites you visit and the activities that contain links to fitnfood.eu searches, the browser type and settings, the date and time of the login, as well as the cookie data and the data of the device used. This data is not used for the purpose of identifying visitors, its statistical processing does not take place, such data is not transferred to anyone and is stored only for the purposes related to the protection of the rights of the e-shop fitnfood.eu.

The data you provide directly to fitnfood.eu. This includes your name, telephone number, address, e-mail address, purchase-related information (purchase date, product price, quantity, order progress tag, IP address, discount code, order date, product name, product code), payment information, delivery details (address and telephone number). If purchased for another person, we collect their delivery details and contact information.

Data you provide directly to fitnfood.eu by participating in fitnfood.eu competitions, games, quizzes. This includes your name, date of birth, address, telephone number, e-mail address, as well as data confirming the right to participate in promotions and documents confirming the fulfillment of the conditions of promotions (games, quizzes, competitions) (for example, the date of receipt), number, etc.) as regards participation in the promotion or the right to participate in the game.

You authorize us to use your data by selecting the appropriate option to receive notifications for direct marketing and research purposes. This includes your name, address, phone number, email address. Your consent is valid for the period of data retention until you withdraw your consent by ticking the appropriate boxes above on the various forms or by selecting the appropriate link in the direct marketing offers or marketing research notices or by informing us at info@fitnfood.eu.

When you come to fitnfood.eu from third-party pages, newsletters, by clicking on the billboards, we record the name of the campaign and advertising position from which the visitor came and link this data to the order.

In the event of a system error, we collect information necessary for diagnostics, including device settings, IP address, browser cookie values, system variable values, user ID, and web address. We make every effort to keep the collection of personal data to a minimum in such cases.

We collect your contact information, including name, email, phone, correspondence history. It is possible to apply by by email, phone, contact forms, integrated correspondence, via Facebook, when you come to us in person, fitnfood.eu uses cookies and other tracking technologies to provide the necessary functionality and identify you on other services and devices. See the Cookie Policy page for more information.

By clicking on links to other websites on fitnfood.eu, their privacy and cookie policy applies.

What do we use the data we collect?

We ensure that we use your personal data fairly, for a legitimate purpose and only to the extent and for the period necessary to achieve those purposes. Your e-mail address is used to identify you by logging in to fitnfood.eu, and your personal data such as name, address and so on, used to process your orders and successfully deliver the goods to the address you specify. Without specific consent, this data will not be used for any other purpose.

If you have given your consent to the email address you have provided. We will use your data to send you special offers, recommendations, surveys and similar information related to fitnfood.eu and to answer your questions or comments. You can usually change your newsletter settings at any time in your profile.

In order to take advantage to your right to refuse the processing of your data for direct marketing or marketing research purposes, you must tick the appropriate boxes above on the various forms or select the appropriate link in the direct marketing offers or marketing research notices you send. You can also contact info@fitnfood.eu and notify us of your refusal.

Cookies used by Fitnfood.eu are also your personal information. Some cookies are necessary for fitnfood.eu to work accurately in your browser or device, the remaining cookies can be turned off at any time to collect and analyze fitnfood.eu attendance statistics and user behavior, to provide appropriate recommendations on other websites and so on. You can find more information about cookies and how to manage them on the Cookie Usage Policy page.

 

Who do we share information with and why?

Your personal data is safe with us. However, in order for fitnfood.eu to work properly and to be always reached by the ordered product, we must share your data with our partners.

For example, the banks we work with have access to information about the item ordered and the amount to be paid, courier services to which address the item will be delivered, and a telephone number where they can be contacted. We also use a variety of tools to help you diagnose fitnfood.eu problems, analyze the fitnfood.eu pages you visit, provide recommendations, and customize promotional messages on other websites.

We ensure that we choose our partners responsibly, and only those that provide sufficient guarantees that the data processing will comply with the requirements of the BDAR, including the security of the processing.

What personal information about you can be transferred: When you buy fitnfood.eu using your payment card, fitnfood.eu provides the necessary information to make the payment (eg your payment card information, contact information or other information) to the bank of your choice and to the bank’s payment portal service provider, agreeing to have them handle them. To partners so that we can fulfill your orders on time and properly. In this case, fitnfood.eu monitors their compliance with data protection requirements.

 

If fitnfood.eu be involved in mergers, acquisitions, bankruptcies, liquidation, reorganization or similar proceedings and in connection with the transfer of information described in these terms, fitnfood.eu will provide your information to the party involved in such proceedings (for example, a potential buyer).

 

Law enforcement or governmental authorities in accordance with applicable law.

Fitnfood.eu is a global / international service / trade. The data we receive from you may be processed and stored in territories outside the European Economic Area (“EEA”). Such transfer includes, but is not limited to, the execution of your orders, the processing of payment data, and the performance of ancillary services.

How long is the data stored?

We protect your information only in so far as the performance of the contracts and the fulfillment of the purposes set out in this Privacy Policy and the provisions on the protection of personal data are concerned. This also applies to anyone with whom we share your information and who provide services on our behalf. Your e-shop data is processed and stored for 2 years from the date of your last visit to fitnfood.eu or your last purchase. Personal data for direct marketing is stored for 5 years from the last connection to the e-shop system. Your data is processed and stored for the purpose of carrying out promotions (games, quizzes, competitions) for 2 months after the announcement of the results of the promotion or the winners. The winner’s personal data is stored for 10 years. Diagnostic information is stored until the problem is resolved, but for no longer than 180 days. Upon expiry of the above deadlines, personal data will be destroyed automatically or by an authorized employee of fitnfood.eu.

 

Your rights

  • You have the right to know what personal data we have collected about you.
  • You have the right to know to which recipients your personal data has been supplied and has been provided in the last 1 year.
  • You have the right to request the correction of incorrect, incomplete or inaccurate data.
  • You have the right to request the deletion of personal data collected about you.
  • You have the right to request to stop of the processing of your personal data.
  • If you wish to receive information about the information collected about your personal data or to request the processing of incorrect, incomplete or inaccurate data and request a correction, please send us a request by email info@fitnfood.eu.

 

We may ask you to provide proof of identity to properly identify you. Once you have verified your identity, information about the data you process will be provided within 30 calendar days of the written request. The information will be provided free of charge. If we find that requests are manifestly unfounded or disproportionate, in particular because of their repetitive content, we may charge a reasonable fee based on the administrative costs of providing the information or notifications or actions requested, or refuse to act on the request.

You can take advantage to your rights directly by contacting us by e-mail info@fitnfood.eu.

 

Child online safety

You can only use the Fitnfood.eu e-shop if you are over 16 years old. If you are under 16 years old, you should not provide your personal data to fitnfood.eu without the consent of your parents or guardians.

If you are a parent / guardian and have learned that your minor is under the age of 16 using the fitnfood.eu e-shop and you do not wish to do so, please contact us by email info@fitnfood.eu and we will remove all relevant data as soon as possible.

Where to go for violation of rights?

If you believe that your rights regarding the processing and storage of personal data have been violated, please contact us by e-mail. email info@fitnfood.eu and we will try to resolve any issues as soon as possible.

You can also submit a complaint to the State Data Protection Inspectorate, A. Juozapavičiaus 6, 09310 Vilnius, phone. (8 5) 271 2804, 279 1445, fax (8 5) 261 9494, e-mail ada@ada.eu.

 

Privacy policy changes?

The provisions of the Privacy Policy are reviewed and updated in the light of changes in the legislation governing the processing of personal data and the use of information and communication technologies.

Additions or changes to the Privacy Policy take effect upon their publication, i. y. from the date they are posted to info@fitnfood.eu.

The Fitnfood.eu privacy policy was last updated on 2021/10/19. If you continue to use the services provided by fitnfood.eu after adding or changing the Privacy Policy, you confirm to us that you agree to these updates and that your personal data will be processed in accordance with this Privacy Policy.