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FitnFood.eu e-shops

terms and conditionsfor buyingand selling

1. General provisions

1.1. These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the “Terms and Conditions”) shall be a binding legal document for the Parties, which sets out the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods from the e- shop.
1.2. The Seller reserves the right to change, amend or supplement terms and conditions at any time, taking into account the statutory requirements. The Buyer shall be informed on the e-shop website. When the Buyer shops in the e- -shop, the Terms and Conditions in force at the time of placing the order shall apply.
1.3. The following shall be entitled to make purchases in the e-shop:
1.3.1. able-bodied persons, i.e. persons who have reached the age of majority and whose legal capacity has not been restricted by court order;
1.3.2. legal persons;
1.3.3. authorised representatives of all of the above.
1.4. By approving Terms and Conditions, the Seller also guatantees that, in accordance with 1.3 paragraph, the Buyer is entitled to purchase goods in the e-shop. shop.
1.5. The contract between the Buyer and the Seller shall be deemed to be concluded from the moment when the Buyer has created a shopping cart in the e-shop, indicated the delivery address, selected the payment method and read the Terms and Conditions, and clicked on the “Confirm Order” button (see paragraph 5 “Ordering the Goods, Prices, Payment Procedures, Terms”). 1.6. Each contract concluded between the Buyer and the Seller is stored in the e-shop. shop.

 

2. Protection of personal data

2.1. Order goods by e-mail in the store Buyer can:
2.1.1. by signing up for this email in the e-shop – by entering the data requested in the registration;
2.1.2. without registering for this email in the e-shop. shop.
2.2. Buyer when ordering goods, in the manner provided for in paragraph 2.1., the relevant information fields provided by the Seller shall indicate the Buyer’s personal data necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail. email address.
2.3. By approving these conditions, the Buyer agrees, that in 2.2 paragraph the personal data provided by the Buyer would be processed by e-shop for the sale of goods and services, for sales analysis and direct marketing purposes.
2.4. By agreeing to the processing of the Buyer’s personal data by the Seller’s e-mail for the sale of goods and services. for the purpose of the store, the Buyer also agrees that the e-mail specified by the Buyer information messages necessary for the ordering of the goods would be sent to the e-mail address and telephone number.
2.5. The Buyer, when registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.

3. Buyer’s rights and obligations

3.1. The Buyer has the right to purchase goods in the e-shop in accordance with the procedure established in these Terms and Conditions and other information sections of this e-shop.
3.2. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.3. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately. 3.4. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the “Contacts” section. 3.5. Buyer using email agrees with these Terms and Conditions and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

 

4. Seller’s rights and obligations

4.1. The Seller undertakes to create all conditions for the Buyer to use the e-shop properly. store services. 4.2. If the Buyer tries to damage the stability and security of the e-shop or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer’s access to e-shop or in exceptional cases to cancel the registration of the Buyer.
4.3. The Seller undertakes to respect the Buyer’s right to privacy of the Buyer’s personal information specified in the e-shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

 

5. Goods quality, guarantees

5.1. Each details of the goods sold in the e-shop shall be indicated in general in the description of the goods accompanying each goods.
5.2. The Seller is not responsible for the fact that the goods in the e-shop may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the electronic devices used by the Buyer or other technical reasons.
5.3. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation is valid.

 

6. Liability of Buyer and Seller

6.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.
6.2. The buyer is responsible for the actions taken using this email. in the store.
6.3. The registered Buyer is responsible for transferring his login data to third parties. If services provided by the e-shop are used by a third party using the Buyer’s login details, The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer,
6.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and the obligations of the Buyer, did not read these Terms and Conditions, although he was given such an opportunity.
6.5. If the Seller’s e-shop contains links to emails from other companies, institutions, organizations or individuals websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.
6.6. In the event of damage, the guilty Party shall indemnify the other Party directly.

7. Marketing and information

7.1. The Seller may initiate various promotions in the e-shop at its discretion.
7.2. The Seller has the right to unilaterally, without separate notice, change the Terms of the sales, as well as cancel them. Any change or cancellation in the terms of the sales is only valid in advance, i.e. from the moment of their performance.
7.3. The Seller shall send all notices by the means of communication specified in the Buyer’s registration form.
7.4. The Buyer shall send all notices and questions to the telephone and e-mail specified in the “Contacts” section of the Seller’s e-shop email addresses.
7.5. The Seller shall not be liable if the Buyer does not receive the information or confirmation messages sent regarding the Internet connection, network disruptions of the e-mail service providers.

 

8. Return and exchange of goods

8.1. When returning the goods, the buyer must comply with the following conditions:

8.2. To return or exchange the goods, first write to us: info@fitnfood.eu and state the reasons for the return / exchange; or fill out an electronic form.
8.3. the returned goods would be in the original neat packaging;
8.4. the returned goods must be in the same configuration as received by the Buyer;
8.5. the returned product must be clean;
8.6. the expiration date of the returned goods must not have expired;
8.7. a written request is submitted indicating the wish to return the money paid by the Buyer or to replace the product with a quality product;
8.8. a document confirming the purchase of the goods is submitted (invoice, a document confirming the acceptance of the goods).
8.9. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods set out in the article.
8.10. When returning the received wrong product and / or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.
8.11. In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the price for delivery.

9. Delivery methods

9.1. Home delivery by courier = 2.99 eur. For order value of 10 euros or more – delivery is FREE within Lithuania. We also send the goods to the countries of the European Union = 20 euros, and deliver them within 5-14 days.
9.2. The Goods shall be delivered to the Buyer in the territory of the Republic of Lithuania within 2-3 working days from the receipt of payment for the goods, and in the EU countries up to 14 working days.
9.3. The Buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
9.4. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
9.5. The goods are delivered by the Seller or the Seller’s authorized representative (courier).
9.6. The Seller delivers the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary and do not apply in cases when the required goods are not in the Seller’s warehouse and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. TIn this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.
9.7. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
9.8. In all cases, the Buyer must immediately inform the Seller if the consignment is presented in a sealed or otherwise damaged package, if the consignment contains unsolicited goods or their incorrect quantity, incomplete goods.
9.9. In all cases, if the Buyer notices any damage to the packaging during delivery, he must comment on the delivery document provided by the courier or draw up a separate report on the damage. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability to the Buyer for any damage to the goods related to packaging damage that the Buyer has not identified in the courier’s delivery document.
9.10. Delivery price for EU countries is 20 Eur.
9.11. Free delivery for order value of 10 Eur or more within Lithuania!

10. Payment methods

10.1. In the e-shop Buyer can buy 24/7.
10.2. The contract comes into force from the moment the Buyer clicks the “Confirm Order” button, and upon receipt of the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer.
10.3. Product prices in the e-shop and in the completed order are indicated in euros, including VAT.
10.4. The buyer pays for the goods in one of the following ways: by bank transfer, or the payment system Paysera.
10.5. The buyer undertakes to pay for the goods immediately. Only upon receipt of payment for the goods, the formation of the parcel of goods begins and the term of delivery of the goods begins to count.

11. Final provisions

11.1. These Terms and Conditions of Purchase have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disputes arising out of the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.